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Right of withdrawal for Consumers

In distance selling Consumers may withdraw their contractual declaration according to following instructions:

Withdrawal instructions

Right of Withdrawal

You have the right to revoke your contractual statement without giving reasons in written form (e.g., letter, fax, e-mail) within 14 days or – if the goods leave to you before the deadline – by returning the goods. The period starts on receipt of this instruction in text form, however, does not begin before receipt of the thing (by partial delivery of goods of similar type not before receipt of the first partial delivery) and also not before fulfilment of our duties of information according to art. 246 § 2 in connection with § 1 paragraphs 1 and 2 EGBGB (Introductory Law to the German Civil Code) as well as our duties according to § 312g paragraph 1 s. 1 BGB (German Civil Code) in connection with art. 246 § 3 EGBGB (Introductory Law to the German Civil Code). The revocation period shall be deemed by sending the revocation or the thing in due time.

Declaration of revocation shall be sent to:

Ute Hoepker, Owner 
Birnauweg 10, 88048 Friedrichshafen
Phone: 0049-(0)163-2727339


Consequences of the revocation:

In the case of an effective revocation both parties are bound to return the benefits already consumed and any eventual revenue (e.g., interests). If you are not able to return all, or part of, the goods, or if the goods are degraded, you shall pay compensation for the value of the goods. You do not need to pay compensation for the value of the goods if the degradation is caused due to your examining the goods as it would have been possible for you in a store. You do not need to pay compensation for the value of the goods for the degradation caused due to the designated use. Packet transportable goods have to be returned to our risk. You must bear the costs of returning the goods if the article supplied is in accordance with was ordered, and if the price of the item to be returned does not exceed EUR 40 or if, in the event of the price of the article being higher, at the time of the cancellation the Customer had not paid in full or made a contractually abrade payment. In all other cases there is no charge for the return of the goods. Articles which cannot be sent by post will be collected from you. Obligation to refund payments must be fulfilled within 30 days. The deadline begins for you with the dispatch of the notice of revocation or the item in question; for us it begins with the receipt of the same.

End of the revocation instructions