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General Terms and Conditions


Ute Höpker, Stürmerweg 2, D - 82211 Herrsching, Germany, hereinafter referred to as “Seller”.


Customer Information

to the conclusion of a distance selling contract and further information to the conclusion of an electronic contract.


Right of withdrawal for Consumers

In distance selling Consumers may withdraw their contractual declaration according to following instructions:


Data Protection Declaration


1. General information about the elicitation of personal data

(1) In the following data protection declaration we would like to outline how we handle personal data which is forwarded to us using our website or accepting our offers. Personal data means any information relating to an identified or identifiable individual, for example name, address, e-mail address or user behaviour.

(2) Responsible person according to § 4 no. 7 DS-GVO.
Ms. Ute Hoepker
Owner of the company Lifecircles

Stürmerweg 2

D - 82211 Herrsching



(3) The responsible person for our data protection operations can be contacted via This email address is being protected from spambots. You need JavaScript enabled to view it. or under the in (2) stated address including “Chief Privacy Officer” / “Attn. Ms. Hoepker.


2. Rights of the person affected

(1) You enjoy the following rights in terms of your personal data.  Right to obtain information (§ 15 DS-GVO) about your personal data processed by us;
 Right to rectify (§ 16 DS-GVO) or complete your personal data processed by us;
 Right of erasure (§ 17 DS-GVO) of your personal data processed by us, as long as
the processing is not required according to § 17 para. 3 DS-GVO;
 Right to restriction of processing (§ 18 DS-GVO);
 Right of rectification or erasure of personal data or restriction of processing (§ 19 DS- GVO);
 Right to data portability (§ 20 DS-GVO);
 Right to withdraw his or her consent at any time (§ 7, para. 3 DS-GVO). The withdrawal of consent does not affect the lawfulness of processing based on the consent before its withdrawal.

(2) Furthermore, the person affected has the right to object and issue a complaint in case he or she thinks that the processing of his or her personal data is unlawful. You may find a list of contact persons using for example the following link:

(3) Obligation to the processing of your personal data As far as we base the processing of your personal data on the weighing of interests it is possible for you to object the processing. This is the case if the processing of your personal data is not needed to fulfil a contract with you. In case this is the reason for your obligation we kindly ask you to state the reason why we should not process your personal data as usual. We will examine the state of facts and will act accordingly if the claims are justified; leading either to the erasure or adjustment of your personal data processing. We might oppose your objection showing you our compelling legitimate grounds due to which we will continue processing your personal data. As a matter of course you can revoke the processing of your personal data for advertising purposes at any time. To file such a complain you may contact us at:

Ms. Ute Hoepker,
Owner of the company Lifecircles,
Stürmerweg 2
D - 82211 Herrsching

Phone: 0049-(0)163-2727339


3. Data security

Since the security of your personal data is important to us we will use encryption systems such as SSL- or TLS- to protect your personal data against being accessed by unauthorized third parties. TLS- (Transport Layer Security) or SSL- (Secure Socket Layer) are encryption systems used for the data transmission on the internet. The encryption of your connection can be noticed in your browser bar through the characters “https//:” or the lock symbol. Furthermore, we employ technical and organizational measures in order to safeguard our website and other systems against loss, destruction, access, changes or the distribution or your personal data by unauthorized persons. Despite regular control a total protection against all risks is not possible.

4. Visiting our website

In case our website is only used for informational purposes we will only process personal data that is transmitted from the browser to our server. As soon as you request any file from our website access data are collected and stored as usual. This data record consists of:
 the website from which you accessed the file
 the name of the file requested
 the date and time of the request
 the volume of data transmitted
 the access status (for example file transmitted or file not found)
 the description of the browser as well as its version
 the installed operating system, the operating systems language and the set resolution
 the IP-address
This data is necessary for us to show you our website as well as to ensure stability and security. Furthermore, this data will be used for internal statistical purposes and the evaluation of the website’s technical administration. The legal basis is provided in § 1 para. 1 lit. f DS-GVO. Our legitimate interest arises due to the stated reasons of data collection.

5. Use of our online shop

(1) If you want to place an order using our online shop you will be asked to provide personal data such as
 name
 address
 e-mail address
The specific data needed will be provided by forms. In these forms compulsory data will be specifically marked. All other data is optional. The provided personal data is used to complete the contract as well as your order. The legal basis is provided in § 6 para. 1 lit. b DS-GVO.

(2) You have the opportunity to create a personal account to use your personal data for subsequent orders. Provided data will be precariously saved and processed. The legal basis is provided in § 6 para. 1 lit. b DS-GVO.

(3) Due to the statutory provisions of commercial and fiscal law we are obligated to save your address, payment, and order data for the duration of 10 years. Thus, your data will still not be completely erased even though it might not be needed to complete the contract anymore. The processing will be limited to the extend needed to satisfy the legal obligations. The legal basis is provided in § 6 para. 1 lit. c DS-GVO.

(4) The personal data forwarded to us will be solely used to process your order. To complete your order the following external partners will be used.

(a)To deliver the product a disclosure of your address information to our parcel service is necessary. They are obligated to treat your data in strict confidence and only use it until the delivery is successfully completed. Furthermore, they are obligated to erase your data after the successful delivery. The legal basis is provided in § 6 para. 1 lit. b DS-GVO.
(b)For the handling of payment your data will be forwarded to the crdit institution assigned to handle the payment. The legal basis is provided in § 6 para. 1 lit. b DS-GVO.

6. Contacting us via e-mail or contact form and call-back service

(1) Contacting us using e-mail or our on the website provided contact form will lead to your personal data being processed and stored by us. The personal data saved depends on the specific contact form used. Contacting us via e-mail will lead to the following data being stored: e-mail address and e-mail text as well as other voluntarily given information. The data provided by you will solely be used to process your contact request. The legal basis is provided in § 6 para. 1 lit. b DS-GVO. The legal basis for our legitimate interest to answer your concern is provided in § 6 para. 1 lit. f DS-GVO.

(2) By providing your telephone number you declare your agreement to the use of your telephone number to contact you. Permission to contact I agree that my telephone number can be used by Lifecircles to contact me. This consent to the use of my telephone number can be revoked at any time by for example sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. . The legal basis is provided in § 6 para. 1 lit. a DS-GVO.

(3) If the storage of data is no longer required in this context all personal data will be deleted. Nevertheless, if needed due to retention requirement data processing will be limited to the extent needed to satisfy the legal obligations. The legal basis is provided in § 6 para. 1 lit. c DS-GVO.

7. Cookies

(1) This website uses cookies. Cookies are small text files which are downloaded by your browser and stored on your device (PC, laptop, tablet, smartphone etc.). Their main purpose is to make the use of our online shop more attractive and more comfortable for you. Are you re-entering the website cookies allow the identification of your device. This will lead to data already provided by you once to be automatically filled in or the continuation of your ordering process with items already placed in the shopping card, if the shopping process has not been finished before. In case cookies are used to complete an order the legal basis is provided in § 6 para. 1 lit. b DS- GVO. If cookies are used to improve the comfortability and attractiveness of our website the legal basis is provided in § 6 para. 1 lit. f DS-GVO. This website is using the following types of cookies:
 mostly cookies are used who are automatically deleted when terminating the session i.e. after closing the browser window (transient cookies, especially session cookies)
 other cookies remain on your computer and enable us to recognize your computer during your next visit (so called permanent cookies). These cookies will be automatically deleted after a pre-determined time which depends on the particular type of cookie.

You can prevent cookies from being stored on your device at any time by changing the browser settings by for example choosing “accept no cookies” in your browser settings. However, we should point out that if you do so you might not be able to use our website to its full extend. For (2) (3) the safety of your privacy we recommend to delete cookies on your device as well as your browser history in regular intervals.

8. Analytic tools

Our website uses following tracking measures to analyse the website and continually improve it. Using the gathered statistics we can improve our offer and make them more appealing for you. Furthermore, we can calculate the effectiveness of our marketing strategy and improve it if necessary. The legal basis is § 6 para. 1 lit. f DS-GVO, whereas our interest arises due to the above named reasons.
Google Analytics
This website uses google analytics a web analysis service provided by Google LLC (Google). Google analytics uses so called “cookies” (refer to point 7.). Cookies are text files which are stored on your device to analyse the use of our website. The information generated by a cookie about the use of our website will normally be transferred to and stored by servers in the USA. In case an IP anonymization will be activated the IP address used to access the website will be shortened to countries within the European Union or other states included in the contract of the European economic area. We want to point out that this website uses google analytics through the add-on “_anonymizelp()” and thus, the IP addresses will be processed in the shortened form; doing so a personal determinability is impossible. On behalf of the website owner google will use this information to evaluate your use of the website, to compile reports about the website activities, and to provide other services related to the use of the website and the internet. The IP address transmitted by google analytics will not be combined with other data from google. You can prevent cookies from being stored on your device by changing the corresponding browser settings. However, we should point out that if you do so you might not be able to use our website to its full extend. In addition you can prevent the collection of data through cookies, as well as the processing of the data by Google if you download and install the following browser plug-in: Furthermore, you can prevent the data collection through Google analytics by clicking the link. It will place an Opt-Out-Cookie which will prevent data collection if visiting this website in the future. 

» Google Analytics deaktivieren Google is processing your personal data in the USA but is also subject of the EU-US-privacy-shield which ensures the adequate level of data privacy protection, Framework. Further information regarding the terms of use and data protection may be found at the following websites: or

9. Duration of storage of personal data

The duration of storage of personal data shall depend on the respective laws, regulations, and procedures. As soon as the legal storage period has expired the respective personal data will be deleted, unless they are necessary to complete or initiate a contract or we do not hold a legitimate interest to store the data. 10. General information about passing personal data

(1) Partially we make use of external hosting services to process your data and to run this website. These external partners are carefully selected and instructed. Additionally they are controlled on regular basis and comply with our instructions. The legal basis is provided in § 28 DS-GVO.

(2) Furthermore, we shall only forward your personal data to third parties:
 if we have your consent to do so, refer to § 6 para. 1 lit. a DS-GVO;
 if we are required to do so by law, refer to § 6 para. 1 lit. c;
 for the purpose of enforcement or defence of right or if necessary to exercise rights and if
there is no legitimate and overriding interest for the concerned person by transmitting the data.

Bestellungs-, Versand- und Rückgabebedingungen

Ihre Bestellung wird durch das Bestellformular per E-Mail weitergeleitet. Sobald Ihre Bestellung bei Lifecircles eingeht, erhalten Sie per E-Mail eine Bestätigung. Ihre Bestellung wird schnellstmöglich bearbeitet und versandt.
Die Übersetzung der Website-Texte in die englische Sprache dient ausschließlich dem Zweck, den Inhalt der Website für fremdsprachige Menschen verständlich zu machen.


Mode of payment

Payment in advance: Please remit the invoiced amount tot he chosen account of LIFECIRCLES. As soon as your payment posts to the Lifecircles account, the item will be shipped.
Cash on delivery (COD) is only possible within Germany

Bankverbindung: Raiffeisenbank Schongau/Pfaffenwinkel

BLZ: 701 695 09, KTO: 100 548 120
IBAN: DE33 701 695 090 100 548 120, BIC: GENODEF1PEI


This is a small German business (Kleinunternehmen nach §19 USTG – German Law). Lifecircles – U. Hoepker will not report purchase tax.

The only intention of the English translation of this website is to help foreign-languaged people to get a better understanding of this website’s content.